ACBuy Spreadsheet: 16 Finds, and What the Shutdown Rumours Got Wrong

Is ACBuy shutting down? What we actually found

"acbuy down" and "acbuy shutting down" are among Google's top suggestions when you type the agent's name, so the question is real. Here is every signal we could check, in order:

The two rep.tools articles contradict each other, and only one of them matches what the websites show. AllChinaBuy's homepage is down to a maintenance notice; ACBuy's is not. The most likely story is that the two similar names got swapped somewhere in the rumour chain — which is easy to do, since ACBuy is often assumed to be short for AllChinaBuy.

That doesn't make every worry go away. Trustpilot reviews had been arriving at a rate of several a week, and none have appeared since July 30. That could be a quiet spell or an early sign of trouble, and we can't tell which from the outside.

Verdict: ACBuy is online and not announced as closing. Use it, but don't park a large balance there until new reviews start appearing again.

ACBuy vs AllChinaBuy: two different agents

This mix-up is the root of most of the confusion. ACBuy and AllChinaBuy are separate websites with separate logins; an account on one does nothing on the other. A knowledge-base answer on taobot.io puts it plainly: "they are different websites for all intents and purposes."

Sources: Trustpilot pages fetched Sept 26, 2026; both homepages checked Sept 27, 2026; taobot.io.

Verdict: If a spreadsheet link or a TikTok video says “ACB”, check which one it means before you panic or pay.

What do ACBuy's 974 Trustpilot reviews say?

ACBuy built one of the larger review bases among agents: 974 reviews averaging 4.5/5, with 339 written in the twelve months to September 2026. ACBuy has claimed its Trustpilot profile and, according to the page, replies to negative reviews, usually within 48 hours.

The praise is consistent: fast and helpful support, a smooth shipping process and reasonable delivery prices. The complaints cluster around the last leg — parcels delayed or damaged in transit, items missing from a parcel, and tracking that stops updating. The most serious case we read described a clothing order worth over €300 lost after an address problem, with no refund.

Verdict: ACBuy's reviews look like those of every mid-sized agent: good at buying and support, uneven at the courier stage. Pay for insurance on parcels you can't afford to lose.

How to keep your ACBuy spreadsheet working, whatever happens

ACBuy spreadsheet links wrap an original marketplace listing: somewhere in each link is a Weidian item number (usually 10 digits), a Taobao item ID, or a full weidian.com or taobao.com address. Sellers keep those listings live whichever agent their buyers use. That means a spreadsheet built on ACBuy links is only as durable as ACBuy — but the items inside it aren't tied to ACBuy at all.

1. Find the item number in each link — a long string of digits after id= or itemID=, or a weidian.com / taobao.com address.
2. Save the plain marketplace link in your sheet next to the ACBuy one.
3. Test one link in a second agent. Paste it into JoyaGoo or KakoBuy's search bar; it should load the same listing.

Ten minutes of this work means that if ACBuy ever does close, your spreadsheet keeps working. It's the step CNFans spreadsheet owners had to do in a hurry after August.

Verdict: Store plain Weidian and Taobao links, not agent links. They survive any agent closing.

9 ACBuy alternatives, if you want a second agent

Having an account at a second agent costs nothing and saves a scramble if ACBuy's quiet spell turns into something worse. These nine were taking orders in September 2026 and all accept Weidian and Taobao links.

Sources: agents' own fee pages where available (Superbuy), rep.tools and W2C Spreadsheet profiles and Sept 2026 ranking, and Trustpilot (fetched Sept 26–27, 2026). 'Score withdrawn' means Trustpilot removed the rating after review-guideline breaches. A dash means we could not confirm the figure from a primary source.

Most ACBuy users pick JoyaGoo, which has the largest review base of any working agent and a 0% service fee, or KakoBuy, which stores parcels free for 100 days. Get a shipping quote for the same items from ACBuy and one of them, and you'll know within a day which is cheaper to your country.

Verdict: Keep ACBuy if it works for you, and open a JoyaGoo or KakoBuy account as a backup.